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FAQs

We've pulled together some of the most frequently asked questions, and listed them below. They're split by category to help you find an answer to your question, but if you can't find it here, check the information we've sent, or drop us an email.

We'll be adding to the list below - it was last reviewed on 08 July 2023.

The Trip

How will we get to Switzerland?

We're travelling by coach, and will cross the English Channel. It's likely that we'll travel overnight, although we'll confirm arrangements when they are final with the coach company.

What will we do on the trip?

We can’t confirm the exact programme until at least April 2024, as we’re limited by when we can book activities, but you can visit the programme page to read a flavour of what we might get up to.

Do we need to arrange Travel Insurance?

No - we're looking after all of that for you. We've arranged an overseas travel insurance policy with Unity Insurance Services. If you have any questions, please let us know.

Will there be a kit list?

Yes, we’ll issue a kit list nearer to when we go, but still with enough time to get your hands on anything you need. There’ll also be kit lists for the pre-events to help everyone get used to packing their own bags. It’s safe to assume all the sleeping equipment will be needed, and enough clothes to be outside in all weathers that come with a Swiss summer for up to ten days. And yes, teddy bears will be on the list!

What are the catering arrangements?

We’ll be catering breakfast and lunch on our site, and making use of the meals prepared by the pinkies (Kandersteg volunteers) in the evenings. All diets will be catered for, and where we need more information, we’ll be in touch.

What date do I need on my passport?

Your passport must be:

  • issued less than 10 years before the date you enter the country (check the ‘date of issue’),
  • valid for at least 3 months after the day you plan to leave (check the ‘expiry date’).

Finance

How do I make a payment?

The easiest way to make a payment is via BACS - search for the information and your unique reference in your inbox. 

If you have any questions about making a payment, please drop us an email.

Can I tailor my payment plan?

You can find the standard payment plans on the website. If you'd like to tailor your payment plan, get in touch with us via email with a suggestion, and we'll confirm that it's okay, and put it into place. 

Can we get a refund if I / my young person can no longer attend?

The best place to look for a full answer is The Small Print for details – that’s the full detail you agreed to when making the registration. Full refunds are unlikely, as there are some costs that are non-refundable, like insurance, but if we can fill the space, we may be able to make partial refunds.

Will there be any additional costs to the trip fee?

That's up to you. We're exploring what our merchandise offer looks like, both in terms of what is provided within the trip fee, and what our additional offer will be. 

You/r Young Person may wish to bring some spending money, and we'll share more guidance on that nearer to the trip. 

Is there financial support available?

While we don’t have a District fund for international trips, we’re happy to signpost you to funders we know who would consider an application.

Health and Wellbeing

How will medication be handled?

Make sure that you’ve detailed what medication you/r young person may take on the registration portal, including what it is, how much is needed, and how often. We’ll then let you know ahead of the pre-events what you need to do with the medication when you arrive. We’re running the pre-events as similarly to the trip as possible, so if we find that we need to change how we work, we’ll do this, and let you know ahead of the second pre-event, or the trip, so that everyone knows what’s happening and they’re used to the process.

What happens in case of an emergency?

We’ll make sure everyone knows about our InTouch process so that, if home needs to contact the contingent, or the contingent needs to contact home, everyone knows the process.

Do I need a Global Health Insurance Card (GHIC)?

Previously known as a European Health Insurance Card (EHIC), the GHIC helps certain people to 'access medically necessary state-provided healthcare when you're visiting an EU country or Switzerland' - it works in tandem with our Travel Insurance. 

We'd recommend everyone applying for (and bringing with them(!)) a GHIC to help us should healthcare be required.

Apply online. 

Pre-events

When are the pre-events?

Saturday 8th July 2023 - Blacklands Scout Hut (for some of our younger attendees).

Friday 6th - Sunday 8th October 2023 - Hamlet Wood Scout Campsite, East Farleigh (Young People arriving on Saturday morning).

Friday 3rd - Sunday 5th May 2024 - Lower Grange Farm, Sandling. 

Do I/my Young Person need to attend all the pre-events?

Yes. They're an integral part of the trip, and make sure that we all know each other, so that we're ready to travel almost 1000km and stay away for ten days! If you have any concerns about making the events, please reach out and let us know.

What will you be doing on the pre-events?

The pre-events are there to make sure everyone is ready. There’ll be various activities that develop skills, help everyone get to know each other and make sure we’re all prepared for the trip.

Why are you running pre-events?

Pre-events are an essential part of the experience for everyone. They’re an opportunity for us all to get to know each other, get used to how things run on camp and to help us identify where we may need to build in extra support.


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Malling Scouts

Malling District Scout Council

Registered Charity 308139